CUSTOMER SERVICE

SHIPPING INFORMATION

SHIPPING INFORMATION

Orders placed on Stussy.com.au are processed Monday-Friday 9am to 4 pm AEST (excluding major holidays) and are shipped within 1-2 business days from when the order is placed, pending payment authorization and verification. Stussy.com.au ships Australia wide offering both a Standard and Express service. Shipping and handling charges are:


Standard – $10
Express – $17


SALES TAX

All items listed on Stussy.com.au are inclusive of GST. 


PAYMENT METHODS

Stussy.copm.au accepts all major credit cards including Visa, MasterCard & American Expres. In addition, we also accept payment via PayPal. Payments made via PayPal must come from a verified account with a confirmed shipping address.


FRAUD PROTECTION



Once an order is processed, we reserve the right to request from the customer an email of a scan or photo of a government-issued photo ID and the front and back of your credit card.

Please send an email to online@stussy.com.au with the required attachments. If we deem this satisfactory, your order will be processed.